Privacy Policy
PRIVACY POLICY
1. INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when you use our website. Personal data includes any data that can personally identify you.
1.2 The data controller for processing personal data on this website in accordance with the General Data Protection Regulation (GDPR) is Concept Canberra. The data controller is the person or legal entity that determines the purposes and means of processing personal data.
1.3 This website uses SSL or TLS encryption for security purposes and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries sent to the controller). You can recognize an encrypted connection by the "https://" string and the lock symbol in your browser’s address bar.
2. DATA COLLECTION WHEN VISITING OUR WEBSITE
If you use our website for informational purposes only (e.g., without registering or providing personal information), we only collect the data that your browser transmits to our server (so-called "server log files"). When you access our website, the following data is collected, which is technically necessary for displaying the website:
- The website visited
- Date and time of access
- Amount of data sent (in bytes)
- Referrer URL (source of access)
- Browser type and version
- Operating system used
- IP address (in anonymized form, if applicable)
Processing is carried out in accordance with Article 6(1)(f) of the GDPR, based on our legitimate interest in improving the stability and functionality of our website. This data will not be shared with third parties or used for other purposes unless unlawful activity is suspected.
3. COOKIES
To make your visit to our website more attractive and to enable the use of certain functions, we use cookies. Cookies are small text files stored on your device. Some cookies are deleted after your browser session ends (session cookies), while others remain on your device (persistent cookies). Persistent cookies enable us or our partner companies to recognize your browser upon your next visit.
- Cookies may collect information such as browser type, location data, and IP addresses.
- Persistent cookies are automatically deleted after a specific period.
You can configure your browser to notify you of cookie settings, decide on their acceptance, or exclude cookies altogether. Note that disabling cookies may limit the functionality of our website.
4. CONTACTING US
When contacting us (e.g., via email), personal data is collected. The specific data collected depends on the information you provide. This data is stored and used exclusively to process your request and for any necessary technical administration.
Processing is based on our legitimate interest in responding to your request, in accordance with Article 6(1)(f) of the GDPR. If your inquiry is contract-related, additional processing is based on Article 6(1)(b) of the GDPR.
Your data will be deleted once your request is fully resolved, provided that no legal retention obligations contradict this.
5. PROCESSING OF DATA FOR ACCOUNT CREATION AND CONTRACT EXECUTION
In accordance with Article 6(1)(b) of the GDPR, personal data will be collected and processed if you provide it to us for contract fulfillment or account creation. You can delete your customer account at any time by contacting info@conceptcanberra.com.
After contract fulfillment or account deletion, your data will be restricted and deleted once any statutory retention periods expire.
6. USE OF DATA FOR DIRECT MARKETING
6.1 Email Newsletters
If you subscribe to our email newsletter, we will send you regular updates on our offers. Subscribing requires only your email address. By subscribing, you consent to the processing of your personal data under Article 6(1)(a) of the GDPR. You can unsubscribe at any time by contacting info@conceptcanberra.com or via the unsubscribe link in the newsletter.
6.2 Newsletters for Existing Customers
If you provided your email address when purchasing from us, we may send you offers on similar products or services. You can opt out of this at any time by contacting info@conceptcanberra.com.
7. SOCIAL MEDIA PLUGINS
We use social media plugins (e.g., Facebook, Instagram) to enhance user interaction. These plugins are integrated in a way that prevents data transmission to the provider unless you actively use them. For example, when clicking a plugin, your browser will establish a connection to the relevant social media platform.
Privacy policies for these platforms:
- Facebook: Facebook Privacy Policy
- Instagram: Instagram Privacy Policy
8. YOUR RIGHTS
You have the right to:
- Access your personal data stored by us.
- Rectify inaccurate or incomplete data.
- Delete your data under certain circumstances.
- Restrict processing of your data.
- Object to data processing based on legitimate interests.
To exercise your rights, contact us at info@conceptcanberra.com.
9. DATA RETENTION PERIOD
Personal data will only be stored for as long as necessary to fulfill the purposes for which it was collected or to comply with legal retention requirements. Once the retention period expires, the data will be deleted unless further processing is required by law.